Privacy Policy

Last updated: 08/10/2026

Easy EPC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

When you book our services, we collect:

Full name
Email address
Phone number
Property address and postcode
Property type and details
Preferred appointment dates

Automatically Collected Information

We may collect information about your device, including IP address, browser type, and usage patterns to improve our services.

How We Use Your Information

To process and fulfill your EPC booking requests
To communicate with you about your appointments
To send you booking confirmations and certificates
To improve our services and customer experience
To comply with legal and regulatory requirements
To respond to your inquiries and provide customer support

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Important: While we strive to protect your personal information, we cannot guarantee absolute security. Please contact us immediately if you suspect any unauthorized access to your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. EPC certificates are retained for 10 years in accordance with UK regulations.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability
Withdraw consent at any time

Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service providers who assist in operating our website and conducting our business
Government bodies and regulatory authorities when required by law
Professional advisors (lawyers, accountants, etc.) as necessary

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address: G2, 60-68 Markfield Rd, London N15 4QA, London, UK

Phone: +44 204 502 0322

Email: george.easyepc@gmail.com

Website: https://easyeps.co.uk

Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.